Transmilenio, the entity regulating the bus services in Bogota, is an example of innovation and efficient management of public resources for the public urban transportation on a city with over 10 million inhabitants.

This entity has been using since the beginning (now implementing the third extension phase) a GoalBus® version specific for regulating authorities which has evolved to adapt to the constant increase in offer and demand.


In this sector, it is usual not to consider the optimal scheduling an essential need, but an additional advantage which could be given up if necessary, when it is actually the opposite. If there is something indispensable, it is precisely a world-class system of optimal scheduling such as GoalBus®, for an essential reason:

“The worst thing that an urban transport regulation entity can do is not covering the demand. To get the buses where and when they are needed, so that the people can move, is an essential need”.

This is achieved with an accurate study of the demand (demand matrix by line, direction and time frame) and thanks to an optimal planning of the existing resources which satisfies that demand, in other words, by line, direction and time frame.

GoalBus® allows to take the existing demand, analyze it according to the available resources and generate an optimized planning that satisfies the mobility needs of the citizens.

GoalBus® provides Transmilenio an enhancement of the passage frequency in order to perform more commercial expeditions with the same number of buses, specific programming functions for public transportation systems, the possibility to distribute the operations among different operating companies, operation variables and indicators which can be audited, and many more.

But, what if a system like this did not exist?

It would not be possible to solve the problem as a whole (currently 1,560 buses), and all the operations should be solved with manual methods, which would result in a loss of synergy and therefore of optimization, and a higher need of buses to perform the same operations (extra buses which are not available) and introduce them in a network with insufficient capacity. It would also be necessary to hire more professionals to do all the work and the speed of reaction when facing changes would be reduced.

If it was not possible to plan a weekly schedule which covers the demand with the available buses, as it is done currently, it would not be possible to adapt to the demand at the speed that it changes. The service quality would be deteriorated in two aspects: the demand would not be covered and the costs of production, which affect not only the operating companies but the whole system, would increase.

Not only the citizens would lose, for they would not have buses when and where they would need them, but also the operating companies, whose operation costs would increase without a reason, and Transmilenio, whose utility would be reduced because of loss of incomes.

Fortunately, this is not happening, Transmilenio relies on the system of optimal scheduling GoalBus®, which allows it, among other things, to reduce its polluting emissions to the point that it has become a worldwide carbon credit seller.


Director Corporativo de Colombia, Región Andina, Centro América y Caribe

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